SHIPPING POLICY

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AT STUDIO ANASA, WE ARE COMMITTED TO ENSURING A SEAMLESS AND SATISFYING SHOPPING EXPERIENCE FOR OUR VALUED CUSTOMERS. PLEASE READ THE FOLLOWING SHIPPING AND DELIVERY POLICY TO UNDERSTAND HOW YOUR ORDERS ARE PROCESSED AND DELIVERED.

DISPATCH TIME:
- OUR STANDARD DISPATCH TIME RANGES FROM 10 TO 14 DAYS (EXCLUDING WEEKENDS AND PUBLIC HOLIDAYS) FROM THE MOMENT YOUR ORDER IS CONFIRMED AND PAYMENT IS RECEIVED.

DELIVERY TIME:
- FOR DOMESTIC ORDERS WITHIN INDIAN STATES, THE DELIVERY TIME VARIES BASED ON YOUR LOCATION:
- ESTIMATED DELIVERY RANGES FROM 3 TO 10 DAYS, CONTINGENT UPON THE SPECIFIC REGION.
- INTERNATIONAL ORDERS ARE SHIPPED WITH AN ESTIMATED DELIVERY TIME OF 6 TO 14 DAYS.

ORDER TRACKING:
- ONCE YOUR ORDER HAS BEEN DISPATCHED, YOU WILL RECEIVE A CONFIRMATION EMAIL CONTAINING TRACKING INFORMATION. THIS ALLOWS YOU TO MONITOR THE PROGRESS OF YOUR SHIPMENT AND ESTIMATE ITS EXPECTED DELIVERY DATE.

SHIPPING REGIONS:
- WE CURRENTLY SHIP TO VARIOUS INDIAN STATES FOR DOMESTIC ORDERS.
- INTERNATIONAL SHIPPING IS AVAILABLE, AND DELIVERY TIMES WILL VARY BASED ON THE DESTINATION.

SHIPPING COSTS:
- SHIPPING COSTS ARE CALCULATED BASED ON THE WEIGHT OF YOUR ORDER AND ITS DESTINATION. THE TOTAL SHIPPING CHARGES WILL BE DISPLAYED AT THE CHECKOUT BEFORE YOU COMPLETE YOUR PURCHASE.

CUSTOMS AND DUTIES (INTERNATIONAL ORDERS):
- FOR INTERNATIONAL ORDERS, CUSTOMERS ARE RESPONSIBLE FOR ANY CUSTOMS DUTIES OR TAXES IMPOSED BY THEIR RESPECTIVE COUNTRIES. MASACIO IS NOT LIABLE FOR ANY ADDITIONAL CHARGES INCURRED DURING THE CUSTOMS CLEARANCE PROCESS.

DELIVERY ADDRESS:
- ENSURE THAT YOUR DELIVERY ADDRESS IS ACCURATE AND COMPLETE TO AVOID ANY POTENTIAL DELAYS. MASACIO IS NOT RESPONSIBLE FOR ORDERS WITH INCORRECT OR INCOMPLETE ADDRESSES.

DELAYS AND FORCE MAJEURE:
- WHILE WE STRIVE TO MEET OUR DELIVERY COMMITMENTS, UNFORESEEN CIRCUMSTANCES SUCH AS EXTREME WEATHER CONDITIONS, NATURAL DISASTERS, OR OTHER FORCE MAJEURE EVENTS MAY CAUSE DELAYS. IN SUCH INSTANCES, WE APPRECIATE YOUR UNDERSTANDING AND PATIENCE.

ORDER MODIFICATIONS:
- ONCE AN ORDER IS PLACED, MODIFICATIONS TO THE SHIPPING ADDRESS OR ORDER DETAILS MAY NOT BE POSSIBLE. PLEASE DOUBLE-CHECK YOUR ORDER BEFORE CONFIRMING THE PURCHASE.

CONTACT US:
- IF YOU HAVE ANY QUESTIONS OR CONCERNS REGARDING YOUR ORDER'S SHIPPING AND DELIVERY, PLEASE REACH OUT TO OUR CUSTOMER SUPPORT TEAM AT PARTHKHURANA@STUDIOANASA.COM.

NOTE: PLEASE BE AWARE THAT THE SHIPPING AND DELIVERY POLICY IS SUBJECT TO CHANGE, AND ANY UPDATES WILL BE REFLECTED ON THIS PAGE. WE RECOMMEND REVIEWING THIS POLICY PERIODICALLY FOR THE LATEST INFORMATION.